FAQ

How do I cancel my Inner Circle membership?
You can easily cancel anytime by following these steps. Log into your account on www.basskleph.com Access your account by clicking your avatar photo in t...
Fri, 6 Mar, 2020 at 12:31 PM
I did not receive a download link / log in
After you finish a purchase you will be immediately taken to your member area (Library) where you can access/download your course/plugin/etc. Also, your...
Wed, 16 Sep, 2020 at 12:01 PM
How do I attend a Workshop Wednesday feedback session?
These online group sessions are an excellent way to get realtime feedback on your music.  Firstly, you will need to be an Inner Circle member, or have p...
Thu, 19 Mar, 2020 at 3:44 PM
I can't hear any sound when i play easy chords
If you are not hearing any sound it is likely because of 1 of 2 reasons. Make sure you are only playing keys from C3 to B3 only. That is where the chords ...
Wed, 26 Feb, 2020 at 10:40 AM
I can't install Easy Chords / Ableton Macro Plugins
I'm sorry to hear you are having trouble installing. Here are some things to try. 1 - Please double check the installation instructions and make sure ...
Wed, 26 Feb, 2020 at 10:41 AM
Zip file error/missing samples with my Maschine kits
All the .zip file are complete and do not have errors. We try to make sure the .zip files are compatible with as many computers and programs as possible, bu...
Wed, 26 Feb, 2020 at 10:44 AM
Do you offer a guarantee? Can I get a refund?
Of course! Everything we sell has a 30-day, satisfaction guarantee.  In other words, if you aren’t happy with the training, just let us know within 30 d...
Wed, 16 Sep, 2020 at 11:54 AM
Who Is Bass Kleph?
You can read all about Bass Kleph and his story here.
Wed, 26 Feb, 2020 at 10:45 AM
Can I pay with PayPal?
Yes, no problem. We accept Paypal and card for all our courses and products.
Fri, 28 Feb, 2020 at 12:25 PM
Update Your Credit Card Details
You can easily update your card yourself in your Bass Kleph account. Here’s a video that explains it.  The video is really for how to cancel an Inner C...
Mon, 28 Sep, 2020 at 7:29 PM